FAQs

Zen Stax FAQs

Below is an updated, expanded, and polished version of your FAQ for the website, incorporating all requested topics and additional clarifications.

PRODUCT & INGREDIENTS

What is Zen Stax?

Zen Stax is a premium pour-and-flip frozen pancake batter made with clean, plant-based ingredients, superfoods, and gourmet flavor combinations. No mixing, no mess — just thaw, pour, flip, and enjoy.

Why is the batter frozen?

We don't use preservatives or artificial stabilizers. Some of our ingredients (like our gluten-free base and certain plant milks) do contain small amounts of gums to ensure proper texture and consistency. Freezing keeps our ingredients fresh and preserves that made-from-scratch flavor and texture without any additives.

How long does the batter last? Can I refreeze it?

  • Frozen: Up to 1 year from the production date.

  • Refrigerated after thawing: Best within 5–7 days.

  • Refreezing: Yes — you can refreeze the batter once if it has remained cold (40°F or below). Because there are no eggs or dairy, refreezing is safe.

Are Zen Stax products plant-based or vegan?

Yes — all Zen Stax batters are 100% plant-based.

Cookies & Cream uses Back to Nature sandwich cookies. While the cookie itself is plant-based, the sugar source may or may not be processed using bone char, so we label this flavor as plant-based but not certified vegan.

All other flavors are fully vegan.

Do you offer gluten-free options?

Yes! Our gluten-free lineup includes:

  • GF Vanilla Bean

  • GF Ube

  • GF Snickerdoodle (seasonal)

  • GF Double Chocolate

  • GF Birthday (Pan)cake

  • GF Athlete's Superfood

  • GF Banana Buckwheat

What superfoods do you use?

Every flavor includes:

  • Chia seeds

  • Flax seeds

These add protein, fiber, and omega fatty acids to every serving. We also use a very small amount of cornstarch, which is included only because our aluminum-free baking powder requires it for stability.

Flavor-specific superfoods include:

  • Raw organic cacao (GF Double Chocolate)

  • Organic strawberries (Guava Strawberry, Strawberry Vanilla Bean)

  • Chaga mushroom extract (Chaga Maple Syrup)

What flavors are available?

We carry a wide range of signature and seasonal flavors. Visit our website or our farmers markets for the full list.

Seasonal collections:

  • Fall: GF Snickerdoodle, Pumpkin Spice

  • Winter: Cranberry Oat White Chocolate, Holiday Nog

Retail locations carry a curated selection — please check with the store for availability.

Do you use organic ingredients?

Yes — we use organic ingredients whenever possible and strive for non-GMO as a minimum standard.

What makes your Chaga Maple Syrup special? How do I use it?

Our Chaga Maple Syrup is infused with wild-harvested Alaskan Chaga, offering:

  • Immune support

  • Adaptogenic benefits

  • Deep, naturally sweet flavor

Use it for:

  • Pancakes & waffles

  • Coffee & tea

  • Smoothies

  • Glazes & marinades

  • Ice cream

  • Baking

Chaga Maple is both delicious and functional.

PREPARATION & STORAGE

How do I prepare Zen Stax pancakes?

  1. Thaw overnight in the fridge (or run the pouch under warm water).

  2. Shake well.

  3. Pour onto a lightly oiled hot pan or griddle.

  4. Flip once bubbles form.

  5. Enjoy!

Do I need to add anything?

Nope! No eggs, no milk, no oil, no measuring. Just pour and flip.

What else can I make with Zen Stax?

Our batter is extremely versatile. Use it for:

  • Waffles

  • Muffins

  • (Crepes are not recommended as our batter is thicker and designed for pour-and-flip applications)

  • Mini pancakes

  • Birthday letters & shapes

  • Swirled flavor creations

  • Dessert bases

  • Protein-packed snacks

If batter can do it, Zen Stax can do it.

RETAIL, SHIPPING & PURCHASING

Where can I buy Zen Stax?

Find us at:

  • Calabasas Farmers Market (Sat 8am–1pm)

  • Brentwood Farmers Market (Sun 9am–2pm)

  • Porter Ranch Farmers Market (Sun 9am–2pm)

  • All Bristol Farms locations in the Frozen Waffle section!

More retail partners coming soon.

Do you offer catering?

Yes! We cater:

  • School breakfasts

  • Corporate events

  • Community gatherings

  • Farmers market pop-ups

  • Special events

  • On-set shoots for film & television

Custom themes available (like purple pancakes for spirit days).

Why is Zen Stax more expensive than traditional pancake mixes?

Because you're not buying a powder — you're buying real food.

Each serving includes:

  • Whole, clean, plant-based ingredients

  • Organic elements whenever possible

  • Premium superfoods (chia, flax, cacao, etc.)

  • No fillers, preservatives, or artificial stabilizers (some gluten-free ingredients and plant milks contain small amounts of gums for texture)

Better ingredients mean better nutrition.

When compared with a meal replacement bar:

  • Zen Stax delivers whole-food nutrition, protein, fiber, and healthy fats

  • A 6-inch pancake costs under $3, and is more filling and nutrient-dense

You're not paying for a treat — you're paying for a high-quality meal.

Why is shipping so expensive?

Shipping frozen goods requires:

  • Insulated packaging

  • Ice packs

  • Expedited transit

We do everything possible to keep shipping affordable.

Free shipping is available for all orders $150 and over.

You can also save on shipping by buying at our farmers markets.

How can I get discounts?

  • Join our mailing list for first access to sales, drops, and limited flavors.

  • Visit our farmers markets where we offer quantity discounts.

  • Seasonal bundles and IG-exclusive promos are released throughout the year.

BRAND & PACKAGING

Why do some of your pouches look different?

We are a small, family-owned business with no outside funding. As we grow, we are gradually rolling out our new packaging across all flavors — starting with those sold in retail stores. During this transition, you may see a mix of old and new designs. The ingredients and quality remain the same.


What are your pouch dimensions?

Each pouch is 6.5” (W) × 8.5” (H) × 3.5” (D) with an easy-pour left-side spout.

What does Zen Stax stand for?

We are rooted in Hawaiian values:

  • Aloha – love & kindness

  • ʻOhana – family & connection

  • Mālama – care & sustainability

  • Pono – balance & doing what’s right

Everything we create reflects these principles.

HEALTH & SAFETY

Are Zen Stax products kid-friendly? How old do you need to be?

Absolutely! Zen Stax was created by a mom who wanted a healthier pancake kids actually love.

Zen Stax pancakes are suitable for most families. For children under one year old, parents may choose when to introduce different ingredients based on personal preference. Please review the ingredient list for each flavor (our Banana Buckwheat is our cleanest option and contains almonds) and consult your pediatrician with any concerns.

Are your products allergy-friendly?

Please read each pouch for full allergen details. We clearly label:

  • Gluten-free flavors

  • Nut-containing flavors (if any)

  • All major allergens

BUSINESS & PARTNERSHIPS

Stay Connected

  • Follow us on Instagram for recipe inspiration, behind-the-scenes content, and flavor drops: @zenstax

  • Sign up for our mailing list for occasional discounts and early launch access: www.zen-stax.com/subscribe

BUSINESS & PARTNERSHIPS**

Do you offer wholesale?

Yes — we partner with:

  • Grocery stores

  • Coffee shops

  • Hotels & boutique resorts

  • Wellness-driven restaurants

Wholesale packets available upon request.

Do you cater events?

Yes — and we love doing it! We cater:

  • School events

  • Corporate events

  • Farmers markets

  • Community gatherings

  • Private parties

  • Specialty themes

  • Film & TV set catering